At Zero Hour Strategy our issues management services are rooted in taking a proactive approach to the identification, prioritization and management of issues that could negatively affect reputation, profit or both. In particular, we:

• Deliver issues management training sessions, often extending beyond an organization’s public affairs team;

• Design issues management identification, analysis and reporting frameworks;

• Create effective social media monitoring and response / mitigation strategies;

• Offer a unique approach for evaluating the nature and impact of emerging issues;

• Use a proven toolkit system to manage ‘positioning’ and ‘messaging’ during real-time issues;

• Provide issue-resolution and process-refinement evaluation guidelines.