We spend our days assessing crisis responses and contributing to leading practices in effective crisis communications. In particular, we:

• Review crisis communications plan and review / audit operational crisis response preparedness;
• Write crisis communications plans that are tailored to an organization’s structure, resources and communications philosophy;
• Build effective and easy-to-use crisis communications templates, worksheets, and reference guides;
• Design crisis ‘dark sites’ for websites, and build crisis-centric social media tactics;
• Create realistic tabletop training sessions and exercise scenarios designed to assess readiness and improve plans;
• Provide annual crisis plan maintenance and media readiness programs;
• Are available to support with real-time responses;
• Produce carefully tailored crisis evaluation and post-crisis recommendation reports.