Effective reputation management is too critical to be done off the side of a desk, or to be lumped in with traditional communications services. The risks of improper planning for crisis and issues are too high; the outcomes for executive teams too negative. In a world of immediate stakeholder sentiment, imbalanced media coverage, shareholder activism, increased regulatory oversight, and high employee expectations the consequences are enormous!
We focus our services on four main areas, each underpinned with strategic insight, understanding of emerging tactics, integration of new technologies and the application of carefully designed processes:
Executive Counsel
By fusing an astute understanding of an executive’s unique value proposition during a crisis with psychometric determinants of how executives traditionally make decisions, we provide leading edge counsel on the appropriate role for C-suites, CEOs and boards during moments of reputational threat. Learn More
Crisis Communications
We build tailored and flexible plans for organizations that are structured and actionable, and that reflect the culture and history of the organization. Then we train around that plan to ensure effectiveness. Naturally, we also provide real-time counsel during crisis and work alongside our clients through a period of effective business and reputation recovery. Learn More
Issues Management
We offer a detailed and proven methodology for addressing anticipated emerging issues, complete with tools for severity assessment, issue positioning, tailored messaging and response coordination. Learn More
Media Interview Preparation
Moving beyond traditional media training techniques, we provide an integrated suite of services that prepare organizations for the most demanding media exposure. Our approach includes advanced strategies for question screening, issue positioning and message navigation. We offer media interview preparation designed specifically for executives and CEOs Learn More
Security Communications
Offered as a unique and highly-specialized service, security communications draws on our background orchestrating public affairs campaigns for security events, and providing communications support to numerous police, military and intelligence organizations. Learn More